Privacy Policy
INTRODUCTION
Australia H\&J Industry Pty Ltd (ABN: 266 760 579 53), trading as GRANTED Haircare ("GRANTED", "we", "our", or "us"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or otherwise interact with our services.
SCOPE
This Privacy Policy applies to all personal information collected through our website ([www.grantedbeauty.com.au](http://www.grantedbeauty.com.au)), email communications, social media platforms, and offline interactions related to GRANTED Haircare.
1. INFORMATION WE COLLECT
1.1 Information You Provide
l Account & Purchases: Name, email, shipping/billing address, phone number, and payment details.
l Customer Communications: Email, phone number, or postal address provided when contacting us.
l Surveys & Feedback: Information voluntarily provided through questionnaires or reviews.
l Contests/Promotions: Information submitted for sweepstakes, giveaways, or loyalty programs.
1.2 Information Collected Automatically
l IP address, browser type, device identifiers, pages visited, time spent, referral sources, and general usage data through cookies and similar technologies.
1.3 Third-Party Sources
l Information obtained through integrated third-party platforms (e.g., social media logins, analytics providers) to improve your user experience.
2. HOW WE USE YOUR INFORMATION
l To process orders and deliver products.
l To manage your account and preferences.
l To respond to enquiries and provide customer support.
l To personalise your browsing and shopping experience.
l To send promotional materials (with your consent).
l To detect and prevent fraudulent or suspicious activities.
l To analyse website traffic and improve our services.
l To comply with legal obligations and enforce policies.
3. SHARING YOUR INFORMATION
We only share your information with:
Service Providers: For payment processing, logistics, IT support, and marketing.
Advertising & Analytics Partners: For personalised advertising and insights.
Legal Authorities: When required to comply with legal obligations.
Business Transfers: In case of merger, acquisition, or business restructuring.
4. YOUR PRIVACY CHOICES
Marketing Preferences: You can opt out of promotional emails at any time.
Cookies: You may adjust your browser settings to limit or disable cookies.
Access & Corrections: You may request access to or correction of your personal information by contacting us.
5. DATA SECURITY
We take reasonable technical and organisational precautions to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information as long as necessary for order fulfilment, account maintenance, legal compliance, and customer support.
7. CHILDREN’S PRIVACY
Our services are not intended for children under 16. We do not knowingly collect information from children.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
9. CONTACT US
If you have any questions or concerns about our privacy practices, please contact us:
Email: admin@grantedbeauty.com.au
Website: www.grantedbeauty.com.au